Customer Service

Customer expectation is higher than ever. Organization that deliver brilliant customer service have a competitive edge and loyal customers.

Elite Academy works closely with our clients to benchmark their existing customer experience. We help to develop the standards, values, and behaviors to deliver exceptional customer service and to expand your customer base.

We use professional actors to bring the practical element of the training to life to creating more believable role-play situations and providing a more effective learning experience.

Our Customer Services including:

  • Service Recovery
  • Complaint Handling
  • Customer Service Strategy
  • Telephone Training
  • Presentation
  • Teambuilding
  • Train-The-Trainer